Windsor Place Senior Apartments

Privacy Policy

Introduction

Windsor Place Independent Living (“Windsor Place,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, request information, schedule a tour, or communicate with us via phone, email, or SMS.

Information We Collect

Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Tour request details

  • Information voluntarily submitted through forms

Communication Information

  • SMS opt-in records

  • Message delivery confirmations

  • Email communications

How We Use Your Information

We use information to:

  • Respond to tour requests and inquiries

  • Schedule appointments

  • Provide community updates

  • Send transactional SMS notifications

  • Improve our website and services

  • Comply with legal requirements

We do not sell, rent, or share your personal information for marketing purposes.

SMS Communications Policy

If you provide your mobile number and opt in, you agree to receive SMS messages from Windsor Place.

Types of Messages

  • Tour confirmations

  • Appointment reminders

  • Inquiry follow-ups

  • Community information

Messaging Details

  • Message frequency varies

  • Message & data rates may apply

  • Reply STOP to unsubscribe

  • Reply HELP for assistance

  • Consent is not a condition of lease or rental

We do not share SMS opt-in data with third parties for marketing purposes.

Data Sharing

We may share limited information with:

  • Property management service providers

  • IT and website service providers

  • Legal authorities if required by law

All service providers are required to maintain confidentiality.

Data Security

We implement reasonable administrative and technical safeguards to protect your information. However, no system is completely secure.

Cookies & Analytics

Our website may use cookies to improve user experience and analyze site performance. You may disable cookies in your browser settings.

Your Rights

You may:

  • Request access to your information

  • Request corrections

  • Opt out of communications

  • Request deletion of your information

To make a request, contact [email protected].

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted with a revised effective date.

Contact Information

Windsor Place Independent Living
6300 School St
Windsor Heights, IA 50324
(515) 221-1200
[email protected]

Ready to See Your New Home?

Schedule a personal tour of Windsor Place. We'll answer your questions, show you our community, and help you envision life here.

Maintenance-free senior independent living in the heart of Windsor Heights. Where independence meets community.

Office Hours

Call to schedule an appointment, same day appointments available. Monday through Sunday.

© 2026 TM Windsor Place Independent Senior Apartments. All Rights Reserved.